Founder, Craig, in his early career, was working for an alternative energy company, but always had a dream of starting his own business. One day, he decided to secure himself a business loan and started On the Pipe Plumbing. That was 11 years ago, and he has never looked back. On the Pipe specialises in solar, which has seen a steady increase over time. They can offer you cost-effective ways to reduce electricity consumption by installing heat pumps and solar water heaters. As trained, qualified, licensed plumbers and approved insurance installers, they guarantee you will always get the solutions you need. The company is so successful because Craig has remained hands-on and is still very much involved in all the projects and work that comes in. Some are pretty big, like Lon Projects, a completed development (Silver Pines) of 220 houses; Stanton View’s 100 units; and Bulrush View, with seven compartment blocks. On the Pipe are also contracted to the Capital Hotel Group to look after and do all the maintenance plumbing. Irrespective of who the client is, On the Pipe Plumbing believes in being fair and honest from the start. They are always upfront in charging their standard rates and are firm believers in delivering what was promised. They offer a 24-hour turnaround time and turnkey solutions. All in all, On the Pipe Plumbing, is an established company that is committed to “exceeding the boundaries of service expectations” by ensuring that their Customer Service is not an optional extra but the very basis of their business.